Retail & Shopping

CITYCENTRE MALL

CITYCENTRE MALL is a comprehensive digital shopping mall platform that brings together multiple retailers, brands, and services in one unified marketplace. The platform offers seamless shopping experiences, store locator services, event management, loyalty programs, and integrated payment solutions. It enables mall management to efficiently handle tenant operations, visitor analytics, and promotional campaigns while providing shoppers with convenient access to all mall services and offerings.

Technology Used:

ReactGraphQLNodeJSFHIRPostgreSQL

Brief

Digital shopping mall and retail management platform

Problems

•Shoppers struggle to navigate large malls and find specific stores or products
•Mall management faces challenges in tracking footfall, tenant performance, and visitor engagement
•Lack of integrated digital services for parking, events, and loyalty programs
•Difficulty in coordinating promotions and events across multiple retailers
•Limited real-time information about store availability, offers, and wait times

Approach

•Developed comprehensive mall directory with interactive store locator and floor plans
•Built integrated event management system for mall-wide promotions and activities
•Created unified loyalty program connecting all retailers and services
•Implemented real-time analytics dashboard for mall management and tenant insights
•Designed mobile app with parking management, wayfinding, and digital wallet features
•Integrated payment gateway for seamless transactions across all mall services

Results

•Increased mall footfall by 30% through improved navigation and event promotion
•Enhanced visitor satisfaction with 85% positive feedback on digital services
•Improved tenant engagement with 50% increase in promotional campaign participation
•Streamlined mall operations reducing administrative overhead by 40%
•Boosted sales across retailers with integrated loyalty and promotional programs
•Created data-driven insights enabling better space utilization and tenant mix optimization

← Back to Portfolio

Reviews

What Our Clients Think About Us

“Been working with AppStone for a few years now. They have been giving us amazing resources over multiple projects. What I love the most is their consistency in delivering quality code.”

Tony Alapatt

CEO, Paper Rocket Labs, Bangalore

Have A Project To Discuss?
Let's Connect

Anything in mind? Drop your suggestions and we will get back to you shortly.

Book A Meeting

Drop a Mail